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Payment methods at Robocat
Cryptocurrencies: Credit in 10 to 30 Minutes
Deposits via Dogecoin (DOGE) or Litecoin (LTC) are processed within 5 to 30 minutes, allowing for prompt access to gameplay. These cryptocurrencies have a minimum deposit limit of 20 EUR and a maximum of 10,000 EUR, with no fees beyond standard network charges. This enables players to fund their accounts relatively quickly for immediate betting.
Bitcoin (BTC) deposits typically take longer, ranging from 10 to 60 minutes for credit to the account, whereas USDT (TRC-20) deposits are much faster, often completed within 1 to 5 minutes. All these cryptocurrency options, including Dogecoin, Litecoin, Bitcoin, and USDT, have the same minimum deposit of 20 EUR and a maximum limit of 10,000 EUR per transaction. Players should factor in these varying credit times when planning their gaming sessions.
Unlike prepaid vouchers, these cryptocurrency methods, such as USDT (TRC-20), Dogecoin (DOGE), Bitcoin (BTC), and Litecoin (LTC), permit withdrawals. The withdrawal processing time for all these cryptocurrencies is between 0 to 24 hours, with a limit of 20 EUR to 10,000 EUR. This flexibility makes them attractive for players who value both quick deposits and efficient fund retrieval.
24-hour pending phase and cancellation option
Withdrawals are subject to a 24-hour pending phase before processing begins, during which time the transaction can be cancelled. This pending period applies to all withdrawal methods, including bank transfers which take 3-5 business days to complete after the pending phase. Players can monitor the status of their withdrawal requests during this time.
The option to cancel a withdrawal remains available throughout the 24-hour pending period, irrespective of the chosen payout method. For example, a withdrawal initiated via Visa/Mastercard, which normally takes 1-3 business days, can be cancelled within this initial 24-hour window. This provides a safety net for players who might change their minds or notice an error.
The minimum withdrawal amount for most methods is 20 EUR, with some exceptions like Visa/Mastercard starting at 10 EUR, and all are subject to the 24-hour pending phase. This applies to options like Neteller and MiFinity, which also offer 0-24 hour payout times after the pending period concludes. Understanding this waiting time is crucial for managing funds effectively.
KYC 24 to 48 hours before withdrawal
The Know Your Customer (KYC) process requires verification of identity and address, and this check takes between 24 to 48 hours to complete. This procedure is mandatory before any withdrawal can be processed, ensuring compliance and security for all transactions. Players are advised to submit their documents promptly to avoid delays.
Documents submitted for KYC verification must not be older than 3 months to be considered valid for the process. This includes proof of address, which is essential alongside identification such as an ID card or passport. Failure to provide recent documentation will result in rejection and necessitate resubmission, prolonging the verification timeline beyond the standard 24-48 hours.
Once the KYC verification is successfully completed within the 24 to 48-hour timeframe, players are eligible to make withdrawals. For instance, if a player requests a withdrawal via Banküberweisung, which has a payout time of 3-5 business days, the pending phase and the KYC check must both be cleared first. This ensures that all financial operations adhere to regulatory standards.
Documents older than 3 months rejected
Any documents submitted for KYC verification that exceed a 3-month age limit will be automatically rejected. This strict policy applies to all submitted proof of identity and address. Players must ensure they provide the most recent available documents to facilitate a smooth KYC process within the typical 24-48 hour verification period.
For example, a utility bill used as proof of address will only be accepted if it is dated within the last 3 months from the submission date. This applies uniformly across all players and is a standard requirement before any withdrawals can be authorised, even for methods with short payout times like USDT (TRC-20) at 0-24 hours.
Adhering to the 3-month validity rule for documents prevents unnecessary delays in the KYC process, which itself takes 24 to 48 hours. Players should prepare current identification and proof of address to ensure their first withdrawal, or subsequent ones, are not held up by outdated paperwork. This measure is crucial for account security and regulatory compliance.
Neosurf and CashLib: Redeem Voucher Codes Correctly
Voucher-based payment methods like Neosurf and CashLib require correct redemption of their codes for successful deposits. Both Neosurf and CashLib have a minimum deposit of 10 EUR and a maximum limit of 1,000 EUR per transaction. These prepaid options do not support withdrawals, meaning funds must be transferred through alternative methods.
When using Neosurf or CashLib, players must enter the voucher code precisely as it appears to ensure the deposit is credited instantly. The limits for these methods are set between 10 EUR and 1,000 EUR, and no fees are charged by the casino for using them. This makes them a convenient, albeit non-withdrawable, deposit solution.
For players utilising Neosurf or CashLib, it's important to remember that payouts are not possible through these channels. Therefore, after making a deposit, players will need to select a different method for withdrawal, such as USDT (TRC-20) with its 0-24 hour payout time or Banküberweisung taking 3-5 business days. The minimum withdrawal for these alternative methods typically starts at 20 EUR.
Payment methods, limits and fees
| Method | Type | Deposit | Withdrawal | Min. Deposit | Limit | Fees |
|---|---|---|---|---|---|---|
| Visa / Mastercard | card | Instant | 1-3 Business Days (Visa) | 10 EUR | 10 - 5.000 EUR | None |
| MiFinity | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Neteller | e-wallet | Instant | 0-24 Hours | 10 EUR | 10 - 10.000 EUR | None |
| Dogecoin (DOGE) | crypto | 5-30 Minutes | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Network Fee Only) |
| USDT (TRC-20) | crypto | Instant (1-5 Minutes) | 0-24 Hours | 20 EUR | 20 - 10.000 EUR | None (Low Network Fee) |
| CashLib | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| CashtoCode eVoucher | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Neosurf | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Paysafecard | prepaid | Instant | Not Available | 10 EUR | 10 - 1.000 EUR | None |
| Banküberweisung | bank | 1-3 Business Days | 3-5 Business Days | 20 EUR | 20 - 10.000 EUR | None (Bank Fees Possible) |
Visa and Mastercard: Card Payment Process
Deposits via Visa or Mastercard are processed instantly, allowing players to begin their gaming session without delay. The minimum deposit requirement for this method stands at 10 EUR, while the maximum limit is set at 5,000 EUR per transaction. No additional fees are levied by the casino for these card transactions.
Withdrawals using Visa cards are subject to a processing time of 1 to 3 business days, a standard timeframe for card-based payouts. Unlike deposits, there is no explicit mention of Mastercard withdrawals in the provided data, suggesting they might not be supported or follow a different process. The minimum withdrawal threshold remains consistent at 10 EUR.
The card payment process offers a convenient option for players who prefer traditional banking methods, with instant deposits facilitating immediate gameplay. While card withdrawals take longer than some other methods, the absence of casino-imposed fees makes it a cost-effective choice for managing funds. Players should be aware of the 1-3 business day timeframe for Visa payouts.
E-Wallet Payouts in 0 to 24 Hours
E-wallets like Neteller and MiFinity offer swift payout processing, typically completed within 0 to 24 hours. This rapid turnaround time is a significant advantage for players looking to access their winnings quickly. The minimum withdrawal amount for these e-wallets is 10 EUR, with a generous upper limit of 10,000 EUR.
Neteller transactions, for instance, can be expected to be finalized within the 0-24 hour window, aligning with MiFinity's processing speed. Both methods support a wide transaction range, from a minimum of 10 EUR up to 10,000 EUR, catering to both casual players and high rollers. Importantly, these e-wallet services do not incur any fees from the casino.
The 0 to 24 hour payout window for e-wallets represents a substantial improvement over traditional banking methods, enabling players to receive their funds on the same day in many cases. With a minimum withdrawal of just 10 EUR and a high limit of 10,000 EUR, these options provide flexibility and speed for accessing winnings, making Neteller and MiFinity attractive choices.
Which Methods Credit Deposits Instantly to Account?
Several payment methods at Robocat Casino ensure that deposits are credited instantly to a player's account. These include Binance Pay, CashLib, Neteller, Visa/Mastercard, CashtoCode eVoucher, USDT (TRC-20), MiFinity, Paysafecard, and Neosurf. This immediate crediting allows players to start gaming without any waiting period, enhancing the overall user experience from the outset.
For cryptocurrency enthusiasts, Binance Pay and USDT (TRC-20) offer instant deposit capabilities, bridging the gap between traditional and digital finance. E-wallets such as Neteller and MiFinity also provide instant deposits, alongside popular card options like Visa and Mastercard. Prepaid solutions like CashLib, CashtoCode eVoucher, Paysafecard, and Neosurf are equally efficient in this regard.
The availability of multiple instant deposit methods means players can choose their preferred payment solution and begin playing immediately. Whether opting for cryptocurrency, e-wallets, cards, or prepaid vouchers, the deposit process is streamlined for speed and convenience. This ensures that a minimum deposit of 10 EUR for most methods, or 20 EUR for crypto, is available for immediate use.
Paysafecard: Deposit Possible, Payout Excluded
Paysafecard is a viable option for making deposits at Robocat Casino, with transactions processed instantly. The minimum deposit amount for this prepaid method is 10 EUR, and it allows for transactions up to 1,000 EUR. This makes it a convenient choice for players who prefer to manage their gambling budget using prepaid vouchers.
However, it is crucial for players to understand that Paysafecard cannot be used for withdrawals. This means that while players can easily fund their accounts with Paysafecard, they will need to select an alternative method, such as an e-wallet or bank transfer, to receive any winnings. The exclusion of payouts is a standard characteristic of most prepaid voucher systems.
The limitation of Paysafecard solely to deposits means players must plan their withdrawal strategy in advance if they utilize this method for their initial funding. While the instant deposit feature is beneficial, the inability to withdraw funds means that winnings will need to be processed through another available payment channel, such as Neteller or Visa.
Instant Visa Payment: No Waiting Time at the Table
Visa card payments, when used for deposits, offer an instant transaction process, meaning there is no waiting time before players can engage with casino games. This immediate availability of funds is crucial for players who wish to start their gaming session without delay. The minimum deposit threshold for Visa is set at 10 EUR.
The maximum deposit limit for Visa transactions is 5,000 EUR, providing a substantial capacity for players to fund their accounts. Importantly, the casino does not impose any fees on Visa deposits, ensuring that the full deposited amount is available for play. This immediacy allows for a seamless transition from funding to gameplay.
While Visa deposits are instant, players should note that Visa withdrawals typically take between 1 to 3 business days to process. Nevertheless, the instant deposit functionality ensures that players can immediately access their funds and enjoy their chosen games without any delay, making Visa a convenient option for quick top-ups.
Why the First Withdrawal Takes 1 to 3 Business Days
The initial withdrawal process for players can extend up to 1 to 3 business days, primarily due to the mandatory Know Your Customer (KYC) verification. This process requires players to submit proof of identity and address, with the review typically taking between 24 to 48 hours. Once these documents are approved, the withdrawal can be processed.
This verification step is a standard security measure implemented across many online platforms to prevent fraud and ensure regulatory compliance. For instance, methods like Banküberweisung are themselves subject to processing times of 1 to 3 business days for deposits and 3 to 5 business days for withdrawals, adding to the overall timeframe for the first transaction.
Players should be aware that while subsequent withdrawals may be faster, the first one is subject to this extended period. It is advisable to complete the KYC process as early as possible to expedite any future payout requests. Methods such as MiFinity and Neteller, while offering 0-24 hour withdrawals, are still subject to the initial KYC check.
Link USDT TRC-20: Select the Correct Network
When depositing using USDT TRC-20, it is crucial for players to select the correct network to ensure successful transactions. The USDT TRC-20 network is specifically designed for the Tether token on the TRON blockchain. Incorrect network selection can lead to the loss of funds.
The deposit process for USDT TRC-20 is listed as instant, with a potential processing time of 1 to 5 minutes. The minimum deposit amount for this cryptocurrency is 20 EUR, with a transaction limit set between 20 EUR and 10,000 EUR. There are no direct fees from the casino, though network fees may apply.
This attention to network specificity is also relevant for other cryptocurrencies offered, such as Dogecoin (DOGE) and Bitcoin (BTC), which have their own designated blockchain networks and associated processing times. Each crypto deposit requires careful adherence to the specified network protocols for optimal results.
SSL encryption for payments: what to look for
Secure online payments are protected by SSL encryption, which scrambles data transmitted between the player's device and the casino's servers. Players can identify an SSL-secured connection by looking for a padlock icon in their browser's address bar, usually alongside the website's URL. This encryption ensures that sensitive financial information remains confidential.
All payment methods, ranging from e-wallets like MiFinity and Neteller to prepaid options such as Paysafecard and Neosurf, benefit from this underlying security protocol. Even cryptocurrency transactions, including USDT (TRC-20), Dogecoin (DOGE), and Bitcoin (BTC), are secured through robust encryption standards during transmission.
The presence of SSL encryption is a fundamental aspect of online safety, safeguarding transactions against interception. This technology is applied to all deposit and withdrawal methods, ensuring that personal and financial details are protected from unauthorized access during transit.
Withdrawal Limits from 1,000 to 10,000 Euro
Withdrawal limits vary depending on the chosen payment method, with many options allowing for transactions between 1,000 EUR and 10,000 EUR. For instance, cryptocurrencies like USDT (TRC-20), Dogecoin (DOGE), and Bitcoin (BTC) all share this maximum withdrawal limit of 10,000 EUR.
E-wallets such as MiFinity and Neteller also support withdrawals up to 10,000 EUR, offering a convenient way to manage funds. Bank transfers can also accommodate withdrawals within this range, extending up to 10,000 EUR, though they may take longer to process.
Conversely, certain prepaid methods, including Paysafecard, Neosurf, CashtoCode eVoucher, and CashLib, do not support withdrawals at all. For these methods, the maximum deposit limit is typically 1,000 EUR, meaning players will need to select an alternative method for cashing out their winnings.
Payment cancelled: money back to account
In the event of a payment cancellation, players can expect their funds to be returned to their account promptly. While specific reasons for cancellation can vary, the system is designed to ensure that funds do not disappear but are reversed to the originating source.
For example, if a deposit made via a prepaid card like Paysafecard or Neosurf is somehow cancelled, the funds would not be credited to the player's casino balance. Similarly, if a withdrawal is cancelled before processing, the amount would be reinstated to the player's available balance.
This refund mechanism is a crucial safety net for players, providing reassurance that their money is secure even if a transaction encounters an issue. This ensures that no funds are lost due to technical glitches or processing errors, maintaining account integrity.
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